HighEdWeb2008 Conference: Infinite Solutions

Session Details

Conducting Usability Research with a Team of One

PST8 Poster Sessions Track

Plaster Student Union Ballroom


Conducting usability research can be challenging, even with multiple team members. But how do get the job done if your Web team consists of just one person? Earlier this year, the College of Arts and Sciences Web team at the University at Buffalo was streamlined to one employee. Performing usability research -- along with regular Web projects for 30+ departments and programs -- seemed nearly impossible. Learn how this Web team of one managed to beat the odds and overcome hurdles. In this time of shrinking budgets and trimmed-down bottom lines, this poster session presents useful ideas and efficient,low-budget techniques to perform usability research with one-person Web teams.


Christine Kowalski
Web Design Specialist, University at Buffalo

Christine Kowalsi works full-time as a Web design specialist within the University at Buffalo’s College of Arts and Sciences Dean’s Office. Although her duties include the design and programming of websites, her specialty is in website usability research. She has conducted usability studies on various College of Arts and Sciences departmental websites as well as general UB websites over the past eight years. She is currently pursuing her Master’s Degree in informatics with a concentration in Web design and analysis at UB.